Missed Payments & Cancellations
By placing an item on layby, you are committing to the agreed payment schedule.
If you’re having difficulty making a payment, please get in touch with us as soon as possible. We’re always happy to discuss your payment schedule where possible.
If payments are not made as agreed and we are unable to arrange an alternative with you, the layby may be cancelled and the piece returned for sale.
If a layby is cancelled, payments made will be refunded less a cancellation fee covering our reasonable costs associated with the layby and cancellation, in accordance with Australian Consumer Law.